Privacy Policy
Last Updated: May 14, 2026
Introduction
Bob Strait ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms, quote requests, or estimate forms
- Call or email us
- Subscribe to our communications
- Request service or information
This may include: name, email address, phone number, zip code, property information, and service details.
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages viewed and time spent
- Referral source and navigation patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information for the following purposes:
- Providing requested services and responding to inquiries
- Scheduling appointments and service delivery
- Sending quotes, estimates, and follow-up communications
- Improving our website, services, and customer experience
- Analyzing website usage and performance
- Marketing and promotional communications (with your consent)
- Complying with legal obligations
We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is collected solely for our internal business use and service delivery.
Information Sharing and Disclosure
We may share your information only in the following circumstances:
- Service Providers: Trusted vendors who assist with business operations (scheduling, payment processing, communications) under strict confidentiality agreements.
- Legal Requirements: When required by law, subpoena, or legal process.
- Business Transfers: In connection with a merger, sale, or acquisition of our business.
- With Your Consent: When you explicitly authorize disclosure.
Third-Party Services and Analytics
Our website may use third-party services for analytics, advertising, and functionality, including but not limited to:
- Google Analytics
- Facebook Pixel
- Google Ads
- Other digital advertising platforms
These services operate under their own privacy policies. We are not responsible for the data collection or privacy practices of third-party services. We encourage you to review their policies:
- Google Privacy Policy: policies.google.com/privacy
- Facebook Privacy Policy: facebook.com/privacy/policy
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertising. You may disable cookies through your browser settings, though some website features may not function properly.
Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal obligations)
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, contact us using the information below.
Data Security
We implement reasonable physical, technical, and administrative security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, the right to deletion, and the right to opt-out of sale (though we do not sell personal information).
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: